Not Recording… But Recording

The following has been on my mind for some time. I’ve only just now felt the urge to parse my thoughts. Essentially, Jennifer and I were sitting together and watching a news report on the Nancy Guthrie case a few weeks ago when something relatively small (but actually not very small at all) slipped into the host’s conversation.

Nancy Guthrie’s Ring Doorbell footage was playing on the screen. The suspect was visible, moving about the Guthrie porch area, doing what he could to cover the camera’s lens and then break into the home. At one point, Dan Bongino joined the broadcast. Bongino is the former Deputy Director of the FBI. The host and Bongino both commented on the FBI’s impressive technological capacity, how the Bureau likely had the tools to use the video’s contents to identify and track down the suspect, even though his face was covered by a ski mask.

But then came the statement that bothered me.

The show’s host mentioned that, even though the Ring Doorbell camera was turned off and not recording, the FBI was able to obtain the footage we were watching at that very moment, which was, in fact, stored at Google. Nothing was added to the comment. There was no explanation. No clarification. The conversation simply moved on.

I immediately turned to Jennifer and said, “Did you hear that? The camera wasn’t recording, but somehow the FBI was able to acquire recorded footage from Google’s servers.”

That detail, while it seemed to matter very little to the host or Bongino, has not left me. We are told our devices are dormant until activated. We have a Google Home device that sits quietly on a cabinet near our dining area. It’s not supposed to listen unless prompted with what’s called a “wake word,” and it’s not supposed to record until that wake word is used and the command to record is given. It’s certainly not supposed to store audio without our consent. Still, notice the logic. To hear a “wake word,” it has to be listening—always.

And so, the FBI obtained uninterrupted video footage from a Google device that wasn’t awake.

How many times has the Thoma family joked about this sort of thing? More than I can count. It’s become something of a running gag in our house. For example, if the kids are horsing around, poking fun at each other, mock-threatening in that exaggerated, theatrical way siblings do, someone might laugh and say, “I’m gonna murder you.” They all laugh. And yet, almost instantly, one of them will add, “In Minecraft.”

It’s reflexive now. The joke, of course, is that our Google device is always listening. So, if an algorithm somewhere flags the word murder, we quickly clarify that no actual murder is about to take place, but rather someone is going to get revenge in the blocky video game universe of Minecraft. The kids laugh, but they also qualify. They tease, but they also amend the record. And that’s the curious part for me. Again, we’ve been assured the device isn’t listening. And yet, here we are, instinctively adding digital disclaimers at dinner, as though an invisible guest might be taking notes.

But we have good reason to believe it’s happening. Maybe you’ve had the same experiences we’ve had. There’ve been times when we were discussing something obscure during dinner or while sitting around the corner on the couch—talking about something oddly specific—and moments later, we discovered advertisements or suggested articles or videos related to that very topic appearing in our feeds. No one looked anything up on the internet during the original discussion. No one shared a video link by text. We simply spoke. Then, suddenly, strangely, there was the topic of our discussion in digital form on all our phones.

We laugh and say, “Big Brother’s listening.” Maybe he is.

This also has me wondering out loud that if a Ring camera can be “not recording” and yet still have retrievable footage stored somewhere, what exactly does “not recording” mean? Technology companies use careful language. My guess is that “recording” may not mean what ordinary people think it means. In other words, maybe it means something other than the typical layman’s understanding of “on” and “off.” Whatever the definition might be, the former Deputy Director of the FBI just told me that federal investigators can, in fact, access recordings from a device that’s not recording. And they can use it against you.

I suppose for me, the question in that moment became something more like, “What’s the price I’m willing to pay for convenience—or personal safety?” I like the fact that we have cameras around the outside of our home. Writing for public consumption has proven the cameras necessary. But I also like the convenience of seeing that a package was delivered while I’m away. I like being able to adjust the thermostat from an app. I like calling out into the thin air, “Hey, Google, what’s the weather going to be like today?” even though I live in Michigan and I can pretty much guarantee it’s going to be cold.

But for all the things I might appreciate about technology, convenience and personal safety are rarely free, especially in the modern home. The modern home hums with interactive devices. I was at Home Depot a week or so ago and passed by a refrigerator with an interactive screen bigger than my desktop computer’s two monitors combined. And so, I suppose the question changes a little. I should probably be asking whether we understand the scope of what we’ve invited into our homes.

Having said all this, I’m not sure where to go next. Although I suppose Lent is an appropriate season for asking these kinds of questions, especially that last one.

Lent is a season of examination. The examination most certainly could reach into our digital habits. But in the end, its reach isn’t technological. It’s spiritual. Lent is in place to help us slow down. We quiet the world’s noise. We take inventory. We ask what has quietly crept into the house of our hearts and what’s humming in the background of our souls.

Sure, we worry about devices that are always listening. We joke about invisible listeners, and we clarify our ribbing jokes with “in Minecraft,” just in case. But God’s Word reminds us that there is, in fact, One who truly hears every word and knows everything about us. Read Psalm 139 if you don’t believe me. The first twelve verses will tell you everything you need to know:

“O Lord, you have searched me and known me! You know when I sit down and when I rise up; you discern my thoughts from afar. You search out my path and my lying down and are acquainted with all my ways. Even before a word is on my tongue, behold, O Lord, you know it altogether. You hem me in, behind and before, and lay your hand upon me. Such knowledge is too wonderful for me; it is high; I cannot attain it. Where shall I go from your Spirit? Or where shall I flee from your presence? If I ascend to heaven, you are there! If I make my bed in Sheol, you are there! If I take the wings of the morning and dwell in the uttermost parts of the sea, even there your hand shall lead me, and your right hand shall hold me. If I say, ‘Surely the darkness shall cover me, and the light about me be night,’ even the darkness is not dark to you; the night is bright as the day, for darkness is as light with you” (vv. 1-12).

What the Psalmist declared could be either terrifying or comforting. It’s terrifying if God is merely a cosmic surveillance system waiting to use our words against us—to capture us in wrongdoing and bring swift judgment. On the other hand, the Psalmist’s words are comforting if the One who hears and sees is also the One who went to the cross for every intentional or unintentional crime of thought, word, and deed we’ve ever committed (Matthew 12:36). In other words, the difference is the cross.

And that’s where Lent is taking us—to Good Friday’s holy massacre.

This world is an uneasy one. The assumption is that we’re being watched, not only by corporations and governments, but by sin, death, and the devil, forces far more formidable than the FBI. And yet, in the midst of these things, the Holy Spirit calls us by the Gospel to remember that we are seen fully by God—and loved and cared for still. The Lord who knows what is whispered in our dining rooms is the same Lord who bore our sin in His body on the cross. He does not need devices or algorithms to track us down. He certainly didn’t look upon His world with His first inclination being that it would only end in eternal imprisonment. His first response was love. His first response was rescue. His first response was to act. And so, He reached into this world personally. Through the person and work of Jesus Christ, God came down Himself.

Perhaps that’s the best direction to go with all of this. We fear unseen listeners in plastic devices sitting on shelves in our living spaces. And yet, the One who truly sees and hears us—the One who knows the worst that we are—was already there all along. Even better, He took upon Himself human flesh and joined us at the table. He wasn’t invisible. He was seen. He showed us just how much He cares. And now, through faith in His sacrifice—inevitably demonstrated through repentance, faith, and the amending of the sinful life—the verdict is declared to those who believe: Whatever you’ve done, it isn’t enough to condemn you. You are forgiven. And this happened in reality, not in Minecraft.